Privacy Policy

Effective Date: 08/19/2026

C Water ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website at drinkcwater.com (the "Site"), sign up for our emails, or purchase our products, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on the Site, in email and text messages between you and the Site, and through mobile and desktop applications you download from the Site, if any. Please read this policy carefully. By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect several types of information from and about users of our Site, including:

Information you give us directly. This includes your name, email address, mailing address, phone number, and payment information when you sign up for our newsletter, create an account, place an order, or otherwise interact with the Site (for example, entering a promotion or contacting customer service).

Information collected automatically. As you navigate the Site, we may automatically collect certain information about your equipment, browsing actions, and patterns, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We collect this using cookies, web beacons, and similar tracking technologies.

Information from third parties. We may receive information about you from third parties such as our payment processor, shipping partners, marketing platforms, and social media platforms, in accordance with their own privacy policies.

2. How We Use Your Information

We use information that we collect about you or that you provide to us to:

  • Fulfill orders, process payments, and provide customer support

  • Send you our newsletter, marketing emails, promotions, and other communications you've opted into

  • Improve our Site, products, and services

  • Personalize your experience and deliver content relevant to your interests

  • Respond to your inquiries and fulfill requests

  • Detect, prevent, and address fraud, security, or technical issues

  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies help us recognize you, remember your preferences, and understand how you use our Site, including for analytics (e.g., Google Analytics) and advertising (e.g., Meta/Google ad pixels), where applicable. You can instruct your browser to refuse all or some cookies, or to alert you when a cookie is being sent. If you disable cookies, some parts of the Site may not function properly.

4. Email and Marketing Communications

When you sign up for our email list, you consent to receive marketing communications from us. You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in any email we send or by contacting us at hello@drinkcwater.com. Please note that even if you opt out of marketing emails, we may still send you transactional or account-related communications (e.g., order confirmations).

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, email marketing, and website analytics, who are contractually obligated to keep your information confidential and use it only for the services they provide us.

  • Legal and safety purposes, such as to comply with a legal obligation, protect our rights, or protect the safety of our users or the public.

  • Business transfers, such as a merger, acquisition, or sale of assets, in which personal information may be transferred as part of that transaction.

  • With your consent, for any other purpose disclosed to you at the time we collect the information.

6. Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of the sale or sharing of your personal information (we do not sell personal information)

  • Withdraw consent to marketing communications at any time

Residents of California, and certain other states with comprehensive privacy laws, may have specific rights under laws such as the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Residents of the European Economic Area, UK, and Switzerland may have rights under the General Data Protection Regulation (GDPR). To exercise any of these rights, please contact us at hello@drinkcwater.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements, or as otherwise required by law.

8. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

10. International Visitors

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are located, and where privacy laws may be less protective than those in your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" above. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

C Water hello@drinkcwater.com drinkcwater.com